How do I register with Okanagan Staffing Services?
The first step is to visit our Application Process page under Job Seeker Services. Complete and submit your application as instructed. Please include the Reference # and Job Title in your email subject line as we have many positions advertised at one time. This will ensure your application is considered for the position you are interested in.
What happens after you receive my application?
A recruiter will review your qualifications and, if there is a suitable position currently available, we’ll be in touch with you to set up an interview and any applicable testing. If there isn’t anything currently available that matches your needs, education, or employment experience, we will hold onto your resume and application for future opportunities. Please update us in regards to your availability as well as any other positions you may be interested in.
Once you have completed the interview and testing you are considered registered and we will do our best to find you suitable employment. It is important that after you register with us as a temp, you check in with us with any availability changes at least once a month. This ensures we have an accurate idea of who is available to fill the positions coming in.
If I am a temporary employee, how do I get paid?
When you are a temp, you will be paid on a weekly basis through Okanagan Staffing Services as our employee by means of a cheque. You are required to fill out a time sheet, have it approved and signed by a supervisor at the placement and submit it to us by email or fax by Monday at 9 am. We will then process your payroll for payment the following Friday. You are paid the agreed upon hourly rate, plus 4% vacation pay on each cheque. Pay cheques may be picked up from our office on Wednesday, Thursday or Friday between 9:00 am and 5:00 pm. Please specify on your timesheet if you would like to pick up your cheque or if you would like it mailed to you.
A copy of our blank timesheet is available for download here: Time Sheet
How do I know if I am eligible for “Bonding” as asked on the labour application form?
The concept of employee bonding is really an insurance matter relating to the employer’s efforts to protect itself against wrongful acts by its employees. Many occupations require that you be bonded. The employer will pay a bonding company to assume liability for any specified financial losses you as the employee might incur for the employer. If such losses do occur, the bonding company will reimburse the employer.
If you have never been charged with fraud or theft and have a clean background (no criminal history), then you can safely answer ‘Yes’ on an application form that asks “Are you eligible for bonding?” To determine if you are bondable, an agency may be hired to investigate your personal history to determine if you are a good risk for bonding.
I’ve applied and sent my resume. Why haven’t I heard anything back?
If short-listed for an applied position, we will be in contact with you shortly to set up an interview and possibly some testing. Otherwise, we will hold onto your resume for potential future opportunities that may arise and will not contact you until an opportunity arises that will be a good fit for you.
I’ve already applied/registered, but I want to be considered for a current position listed on the Job Postings page. What do I do?
If you’ve already applied with us or are registered in our system, you’re welcome to send us a quick email (firstname.lastname@example.org) letting us know you would like to be considered for a current position we have advertised on our Job Postings page. Please include the Reference # and Job Title in your email subject line as we have many positions advertised at one time. This will ensure your application is considered for the position you are interested in.
Is there a fee that I have to pay to be registered with Okanagan Staffing Services?
No, there is no fee for those searching for work. Our fees are paid by the employers we place you with.
What do I do if I have agreed to work a temporary assignment but I can not make it in to work due to illness, etc?
It is very important that you contact us as soon as you realize you cannot cover your assignment either by phone (250-717-0506) or email (email@example.com) no matter what time of day it is. We will forward the information to our client and arrange for someone to take over if necessary. If you do accept an assignment it is very important that you realize that our client and ourselves are relying on you to follow through as promised. Please only cancel if completely necessary. For longer term assignments, please let us know if you need time off as soon as possible so that we can make other arrangements for our client.
Where can I find information on my rights as an employee in BC?
The government of BC has a lot of information on what you are legally entitled to in BC as an employee. Here is some links to a few of the fact sheets:
Hours, Breaks, Overtime: http://www.labour.gov.bc.ca/esb/facshts/pdfs/hours_overtime.pdf
Dates of Statutory Holidays: http://www.labour.gov.bc.ca/esb/facshts/pdfs/11-14_stats.pdf
Entitlement to Statutory Holiday Pay: http://www.labour.gov.bc.ca/esb/facshts/pdfs/statutory-holidays.pdf
Legally Authorized Deduction of Wages: http://www.labour.gov.bc.ca/esb/facshts/pdfs/deductions_wage.pdf
Laws surrounding Termination: http://www.labour.gov.bc.ca/esb/facshts/pdfs/termination.pdf